Delivery Information

Small Creations. Big Smiles. Delivered to your door!

Thank you for shopping with Chrissi's Creations! We carefully prepare and package every order to help ensure your creations arrive safely.

Where We Deliver

We deliver throughout England, Scotland and Wales, including the Scottish Highlands and islands.

Delivery to Northern Ireland

Unfortunately, we are currently unable to deliver to Northern Ireland (BT postcodes).

Due to differences in product safety regulations between Great Britain and Northern Ireland, including requirements arising from the EU General Product Safety Regulation (GPSR), we have temporarily restricted deliveries to England, Scotland and Wales.

If an order is placed with a Northern Ireland delivery address, we will contact you and arrange a full refund.

Delivery Charges

FREE Royal Mail Tracked 48 delivery on orders of £20 or more!

Royal Mail Tracked 48

  1. Orders under £20: £4.00
  2. Orders £20 or more: FREE

Royal Mail Tracked 24

  1. Parcels up to 2 kg: £5.05
  2. Parcels over 2 kg: £9.05

All delivery charges are displayed at checkout before you complete your purchase.

Order Processing and Dispatch

We aim to process and dispatch orders within 3 business days (Monday to Friday, excluding bank holidays).

Many of our creations are individually 3D printed, and some items may be made to order or personalised.

Where additional production time is required, we will contact you with an update.

Please note: Royal Mail Tracked 24 and Tracked 48 refer to delivery services after dispatch. They do not mean your order will arrive within 24 or 48 hours of being placed.

Local Personal Delivery

We also offer personal delivery to selected local postcodes.

  1. Minimum order: £15
  2. Delivery charge: £5
  3. FREE local delivery: On qualifying orders of £20 or more
  4. Next-day delivery: Subject to stock availability
  5. Same-day delivery: May be available by prior arrangement

If you require urgent local delivery, please contact us before ordering to confirm stock availability and delivery arrangements.

Email: shop@chrissi.cc

Delivery Times

Delivery times depend on the destination and delivery service selected.

Deliveries to remote areas, including the Scottish Highlands and islands, may take a little longer.

Delivery estimates are not guaranteed, and the processing time described above is additional to the time taken by the delivery service.

Questions About Your Order?

If you have any questions about delivery, personalised orders or an existing purchase, please get in touch through our Contact Us page.

Thank you for supporting Chrissi's Creations!

Small Creations. Big Smiles.